Ai-Cha at 1st Avenue Mall
Location: LG, 1st Avenue, 182, Jalan Magazine, 10300 George Town, Penang, Malaysia
1st Avenue Mall
Operating Hours
Operating hours not available
Overall Rating
Based on 26 Google reviews
Negative Reviews
Kody S
Going off the other reviews, at least it’s reliably disappointing. Got there and the place had a be back soon sign so had to wait for around 15mins, then once the lady got back she took awhile to get organised then once we could finally …
Shinxuan Teoh
Poor attitude if u dun work to work pls go back n sleep repeat 3 times now only u hear the order. ask u what flavour icecream today also need to repeat 2 time💩i order coco latte but no taste of coco its taste like americano n add some sugar only💩and the colour also not same💩pls la go back sleep 💩 …
Lyndy Ooi
Service sucks!!! No patience to customer at all! And attitude so bad, customer can’t hear clearly but stuff looks so annoyed, not …
Positive Reviews
Jamie Noor
As a regular customer, I’ve always appreciated the service here—until today. I encountered a staff member who was shockingly rude, right in front of me and my kids. I asked a simple question politely, but the response was disrespectful …
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Photo Gallery
Ai-Cha
Two handheld beverages with red straws
Close-up of two plastic cups held by hands, one containing a purple milkshake with a cartoon-themed lid, the other a layered dessert drink topped with crushed cookies and whipped cream.
Ai-CHA Ice Cream & Tea Shop Front
A brightly lit storefront with a red frame and illuminated sign displaying 'Ai-CHA ICE CREAM & TEA' alongside a cartoon penguin logo. The front features a large decorative ice cream cone prop and a colorful mural of two penguins on an adventure map. Customers are seated at stools inside the shop, which appears to be in a shopping mall. A blue trolley is parked outside the counter.
Hand holding iced beverage cup
A hand holds a clear plastic cup with a cartoon penguin logo wearing a yellow hat and scarf. The cup contains dark liquid, likely iced coffee or tea, with ice cubes and a red straw. The background shows a tiled floor and blurred interior of what appears to be a café or food court.
Hand holding drink cup
A hand holds a transparent plastic cup with a cartoon penguin design, containing an iced beverage with a red straw. The cup has a QR code and the word 'KEMITRAAN' printed on it. The background shows blurred store shelves, suggesting an indoor retail environment.
Tropical drink cup on wooden surface
A clear plastic cup with a red straw and cartoon-themed lid sits on a light wood table against a brick wall background. A white label on the cup indicates it is an R12 Ai-CHA Peach Oolo drink with sugar jelly, pearl, and 50% sugar. A QR code is printed below the label.
Ai-CHA Ice Cream & Co. Counter
Interior view of a beverage counter with staff behind the counter. A large printed menu board is displayed on an easel showing coffee series, fresh ice cream, milk teas, and original tea options. A small red cup, a Maneki-neko figurine, and payment acceptance signage are visible on the counter. The background shows ceiling lights and part of a digital screen.
Two A-CHA drinks held in hands
Close-up of two A-CHA branded beverages being held by hands, one purple milkshake with ice cream & tea label, the other layered dessert drink topped with cookie crumbs and whipped cream, both with red straws. Background shows tiled floor and blurred interior setting.
Interior of food court area
A person in a black hoodie with striped sleeves is working behind a counter. A red counter with a logo is in the foreground. Behind the worker, there's an Ai-CHA ice cream & tea machine and a refrigerator unit. Above, part of a yellow sign reads 'nicken'. A CCTV warning sticker is on a white appliance to the right. The ceiling has exposed pipes and lighting fixtures. The overall setting appears to be a commercial food court or supermarket interior.
Ai-CHA Ice Cream & Tea Shopfront
Interior view of a brightly lit beverage stall with neon signage reading 'Ai-CHA ICE CREAM & TEA' and 'ORDER HERE'. A large cartoon penguin logo is above the counter. Promotional posters display drink options like 'Lemon', 'Peach Oolong', and 'Brown Sugar Pearl Milk Tea'. A giant ice cream cone statue stands beside the counter. The counter has wooden paneling with illuminated text: 'LOVE LIFE DRINK AI-CHA'. Payment methods include Visa/Mastercard. Background shows other food stalls including Subway.
Ai-CHA Ice Cream & Tea Shop Front
Interior view of a brightly lit beverage stall with red and brown decor. A cartoon penguin mascot wearing a hat and scarf is displayed above the counter. Signage includes 'ORDER HERE' and 'LOVE LIFE DRINK ALCHA'. Multiple digital screens show order interface and product images. Promotional posters on the left advertise 'PEACH VS PASSION FRUIT' and 'BROWN SUGAR PEARL MILK TEA'. Branded merchandise, including plush toys and drink cups, are visible on the counter.
Ai-CHA Ice Cream & Tea storefront
Interior view of a brightly lit beverage stall with neon signage featuring a cartoon penguin logo. The counter has wooden paneling, digital screens displaying drink options like 'Milk Tea & Pearl', 'Succulent Grape', 'Passion Fruit', and 'Matcha'. A staff member is visible behind the counter. Promotional items include a Maneki-neko figurine and stacked plastic cups. Signage includes 'ORDER HERE' and 'LOVE LIFE DRINK A-I-CHA'. No external facade or entrance visible.
Interior of food court
View inside a food court with a Subway restaurant sign in the background. A staff member wearing a black cap and red apron is working behind the counter. In the foreground, there's a large decorative cat figurine with a crown and Chinese characters on its paw. To the right, coffee equipment and merchandise display are visible. The ceiling has red trim and bright lighting.
Ai-KA Latte Coco advertisement
Promotional poster featuring a cartoon penguin character wearing a hat and scarf on an iced coffee cup with ice cubes and coffee beans in the background. Prices shown: Small RM 5.50, Medium RM 6.50. Top right shows other drink prices (Small RM 7.00, Medium RM 8.00).