Baskin-Robbins is an international ice cream franchise with a branch at AEON MALL Bukit Mertajam, offering its rotating selection of 31 flavours to shoppers and residents in AEON MALL Bukit Mertajam. The parlour serves scoops, cones, sundaes, and ice cream cakes, with flavours ranging from mint chocolate chip to pralines and cream. Seasonal promotions and the flavour-of-the-month keep the menu varied. The outlet operates during standard mall hours.
+60 4-510 2213
Lot G07, Ground Floor, AEON Mall, Jalan Rozhan, 14000 Bukit Mertajam, Pulau Pinang, Malaysia
AEON MALL Bukit Mertajam
Operating Hours
Open Now
Closes at 10 pm (in 2h 48m)
Monday
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday
10 am–10 pm
Thursday (Today)
10 am–10 pm
Friday
10 am–10 pm
Saturday
10 am–10 pm
Sunday
10 am–10 pm
Menu information is not available at this time.
Overall Rating
3.3/5
Based on 81 Google reviews
Negative Reviews
Jack Lohxc
Second time visit this store!one of the malay staff here, I don’t know what’s her name but she wearing braces,every time she serve Chinese her attitude is so bad! (I did observe few times)The way she talk to me no manners!!!!!! yesterday …
Eloise Margaux Lim
Customer service sucks!staff never place the ice cream properly,2 flavour mix together!
Tan Siew Pong
The Malay girl staff was rude. Only one staff working at that time' the braces girl ' Mind your own attitude!
Positive Reviews
LISA LIN
Customer service not good. Ordered a cake and made payment via Grab Food. Few minutes later the store called saying that the cake out of stock and ask us to cancel. But we cant cancel so they ask us to call the grab driver instead, in the …
Sess L
Fridge is fully packed with cakes. Ordered a cake via Grab and had a nice experience as the cake has been delivered in time. Very simple process using Grab. I was worried about the cake availability but this worry isn't necessary as order was fulfill in timely manner by the grab driver.
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Photo Gallery
Baskin-Robbins
Baskin Robbins Storefront
Store entrance with illuminated 'baskin BR robblins' logo above the counter. Interior features red walls, white tiled counter with glass display case, and seating area with white chairs. A staff member is visible behind the counter.
Baskin Robbins storefront
The exterior entrance to a Baskin Robbins store with the logo prominently displayed in blue, pink, and purple above the entrance. The facade features white quilted panels on either side of the doorway. Inside, red walls and illuminated menu screens are visible. A counter with glass display cases is centered, flanked by small stools. To the right, part of a Starbucks sign is visible.
Baskin Robbins storefront
Storefront with illuminated Baskin Robbins logo in blue and pink letters above the entrance. Blue LED lighting accents the ceiling. Inside, a counter with ice cream display case is visible, along with digital screens showing product images and prices (e.g., "RM5.5"). A customer is seen at the counter. Signage includes partial words like "SUNFLOWER" and "CHEES" on a red wall behind the counter.
Baskin Robbins Storefront
The image shows the storefront of a Baskin Robbins ice cream shop with illuminated signage featuring the brand name in blue and pink letters. Above the sign, 'LOT G 07' is displayed, along with ownership information: 'DIMILIKI OLEH GOLDEN SCOOP SDN BHD (169609-A)'. The entrance has a red interior wall and a white diamond-patterned panel on the right side. The ceiling features recessed lighting and geometric panels.
Baskin Robbins storefront
Interior view of Baskin Robbins store entrance with illuminated logo above counter, glass windows showing red interior decor, white tiled floor, and seating area outside the shop.
Baskin Robbins Storefront
Storefront with pink interior walls, glass doors, and illuminated 'Baskin Robbins' logo above entrance. Signage includes 'LOT G 07' and 'DIMALIK CLEH GOLDEN SCOOP SDN BHD (Malaysia)'. Visible inside: refrigerated display cases, tables with chairs, counter area, digital menu board, and a white quilted wall panel with circular BR logo.
Baskin Robbins Storefront
Storefront with illuminated Baskin Robbins logo above entrance, red interior walls, glass doors, and a SpongeBob SquarePants cardboard cutout in front. Signage includes 'LOT G07' and 'DIMILIKI OLEH: GOLDEN SCOOP SDN BHD'. Interior features refrigerated display cases, tables, chairs, and digital menu boards.
Cake Display Storefront
Red storefront with illuminated sign reading 'celebrate with cakes'. Two glass display refrigerators showcase various cakes. Left door features SpongeBob SquarePants decal; right door has Patrick Star decal. Both doors have small signs saying 'Please Ask for Assistance'. Cakes include themed designs, cupcakes, and boxed items. No menu or printed materials are visible.
Baskin Robbins storefront
Storefront with 'baskinBR robblins' logo in blue and pink letters above the entrance. Red interior walls, white tiled floor, refrigerated display cases on left, seating area with white chairs, counter with ice cream display, illuminated circular B&R logo on right wall, mannequin holding a cup beside it.
Baskin Robbins storefront
A brightly lit Baskin Robbins store entrance with the logo prominently displayed in blue and pink neon letters above the counter area. The facade features large glass windows showing interior activity, including customers and staff. A sign reading 'LOT 17' is visible at the top right of the building's exterior wall. Customers are gathered outside, some waiting in line near a promotional stand advertising 'RM1' deals. Digital screens inside display 'MALAYSIA BOSS!' and 'ONE SCOOP ONE NATION'. The shop appears busy during an event or promotion.
Four Ice Cream Cones
Four hands hold up ice cream cones with the Baskin Robbins logo. The ice cream flavors appear to be cookies and cream, strawberry swirl, mint chocolate chip, and caramel nut.
Baskin Robbins Hershey's Chocolate Bar Ice Cream
A cup of chocolate ice cream with Hershey's chocolate bars and pink spoons floating around it. The cup has the Baskin Robbins logo. The text says "flavor of the month" and "HERSHEY'S CHOCOLATE BAR".
Ice Cream Cones
A close-up shot of several ice cream cones held by people. The cones contain scoops of various flavors including chocolate, pink and orange swirl, and mint green.
Baskin-Robbins Logo
The logo for Baskin-Robbins, featuring the letters 'BR' in pink and blue.
Ice Cream Cup with Oreo Flavors
A blue cup containing a scoop of mint chocolate chip ice cream mixed with crushed Oreo cookies, served with a pink spoon. The cup rests on a white napkin bearing the logo 'B1B BASKET'. The setting appears to be an indoor dining area with a tiled wall in the background.
BR Ice Cream Shop Interior
A hand holding a chocolate waffle cone ice cream with two pink spoons, in front of a branded display featuring a cartoon character named Quuby. The background includes a glowing 'BR' logo on a textured white wall and a promotional sign offering 'Buy 2 Get 1 FREE'. The setting appears to be an indoor retail space.
Hand holding Baskin-Robbins ice cream cup
A hand holds a small paper cup with the Baskin-Robbins logo, containing light blue ice cream with a pink plastic spoon inside. The background is plain white wall.
Baskin Robbins Ice Cream Cups
Two pink Baskin Robbins ice cream cups held in hands, one with lid on, one open showing yellow ice cream. Background shows interior of a store with blurred elements like walls and possibly shelves or counters.
Shopping Mall Corridor
Interior view of a brightly lit shopping mall corridor with polished tile flooring. On the left is Kenny Rogers ROASTERS with outdoor seating and wooden railings. On the right is a pink-themed shop with glass display cases and promotional signage. A large circular poster advertising 'SHOW PINK CHALLENGE DOUBLE' is mounted on a white quilted wall panel. Several shoppers are visible in the distance walking down the aisle.
Baskin Robbins promotional poster
A vertical banner advertisement for Baskin Robbins featuring 'BUY 1 FREE 1' offer with free scoop of different flavor everyday from 30 Jun - 30 Jul 2020. Prices shown: RM11.5 and RM12.5. Two ice cream cone images are displayed at the bottom. To the right, a glowing circular logo with blue and purple 'BR' letters is mounted on a textured white wall.
Special Promo Poster
A pink promotional poster advertising 25% off on selected cakes. The poster features illustrations of colorful cakes with rainbow, hearts, and waffle cone decorations. The BR logo is in the top right corner. Fine print at the bottom indicates promotions are subject to change and may vary by location.
BR Robbins storefront interior
Interior view of a BR Robbins store with a customer holding a branded paper bag. Behind the counter are digital screens displaying product promotions like 'Pistachio Crunch' and 'Handpacked Variety Pack'. A glass display case holds various cakes and ice cream products. The environment is brightly lit with overhead lighting.
Cake Display Store Interior
Interior view of a bakery with refrigerated display cases filled with assorted cakes under bright lighting. To the right, shelves hold red branded containers with spoon and fork patterns. Above the left freezer, signage reads 'Celebrate With Cakes' in white letters on a red background. No menu or external storefront is visible.
Ice Cream Display Case
A refrigerated display case containing multiple ice cream flavors in circular containers with labels. Visible labels include 'BANANA', 'RASPBERRY CHOCOLATE CHIP'. The glass is fogged, reflecting a person's silhouette. No shop front or menu signage is visible.
HSBC Baskin-Robbins Promotion Poster
A printed promotional poster advertising 31% off on Baskin-Robbins' 6-inch ice cream cakes, valid from December 23, 2025 to April 30, 2026. The poster features the HSBC and Baskin-Robbins logos at the top. It includes a QR code for SmartPrivileges offers and images of credit cards. Fine print with terms and conditions is visible below.
Interior of a retail food court area
A brightly lit indoor space with white tables and chairs facing a glass display case containing packaged goods. Behind the counter is a pink wall with partial lettering 'TION' and 'VERY'. To the right, an adjacent clothing store is visible through an open doorway. No shop front signage or logo is visible on the building exterior.
Ice Cream Display Case
A glass display case containing several scoops of ice cream with labels indicating flavors such as 'Mint Chocolate Chip' and 'Very Berry Strawberry'. The image shows the interior of a shop with no exterior view or storefront signage.
Baskin-Robbins Product Display
Shelves stocked with branded containers featuring SpongeBob SquarePants and other characters; pink and yellow designs with 'Baskin BR robbins' logo. Containers are arranged by theme on white shelves against red walls. A refrigerator to the left displays ice cream products. Background shows a doorway leading into a darker area.
Baskin-Robbins promotional display
Pink-themed Baskin-Robbins ice cream cup display with three stacked containers on a metallic counter. A pink promotional sign to the right advertises 31% off sale with prices for pint (RM22.80), quart (RM40.70), and half gallon (RM76.60). The sign includes weight information and the slogan 'We Make People Happy!'. Background shows more branded items.
Ice Cream Shop Interior
Interior view of an ice cream shop with a counter, display cases, and digital screens showing promotions like 'Pink Day' and '31% OFF'. The walls are pink and white, with SpongeBob SquarePants branding. A fire extinguisher is visible on the left. No exterior or storefront facade is shown.
Recruitment Poster
A pink promotional poster inside a display case inviting applicants to join the 'FUN Team' with the tagline 'we make people happy'. It includes a QR code to scan for applications, contact phone number 016-350 9731, and email recruitment@goldenscoop.my. Above it, a red banner reads 'HAPPY BIRTHDAY' with 'Headband (4pcs) RM 19.9'. Below is a glass display of food items including what appears to be maple malap or similar desserts.
Ice Cream Cone in Mall Setting
A hand holds a mint chocolate chip ice cream cone in the foreground. The background shows an indoor mall environment with white chairs, a red-walled shopfront featuring refrigerated display cases, and a staff member behind counter. Lighting is artificial, ambient, and blurred in the distance.
Ice Cream in Cup
A close-up shot of a scoop of light blue ice cream with brown flecks in a white paper cup, being eaten with a pink spoon. A hand is holding the cup. The background is blurred.
Cake Display Case
Two glass-door refrigerated display cases filled with assorted cakes, including birthday cakes with cartoon characters, chocolate cakes, and themed designs. A sign on the door reads 'Please Ask for Assistance.' Above the case, part of a red sign with yellow lettering says 'brate with' (likely 'Celebrate with'). The setting appears to be an indoor bakery or dessert shop.
Child with ice cream in shopping mall
A young girl wearing glasses and a black top holds a green ice cream cone with chocolate chips. She is inside a brightly lit indoor space with blurred shoppers and an ice cream display case behind her. A pink watch is on her left wrist.
Ice Cream Cakes Display
Several white cakes with pink heart decorations and scoops of ice cream displayed in a glass case. Each cake has a red 'BR' logo sticker and small flags with printed labels. Reflections are visible on the glass surface.
B3R Shop Interior
Interior view of a B3R store with staff in pink uniform preparing food behind counter. Pink tiled wall features the B3R logo. Above, digital screens display menu items and prices. Stainless steel sinks and kitchen equipment are visible.
Shopping Mall Interior
Interior view of a shopping mall with multiple storefronts including 'Tea Secret' and 'Food Avenue'. A Bask ice cream shop is visible on the right with promotional signage for 'Show Pink Challenge Double'. The floor is tiled, lighting is bright, and there are potted plants and seating areas.
Baskin-Robbins Display Case
A glass display case showcasing various cakes and desserts with branded labels. The top shelf holds layered cakes with chocolate drizzle and star decorations. Middle shelf features ice cream boxes wrapped in colorful paper with star toppers. Bottom shelf displays small cakes with figurines, bows, and assorted toppings. All items are labeled with 'Baskin-Robbins' branding.
Baskin Robbins cakes in display case
Two decorated cakes with 'LOVE' theme displayed in a glass refrigerated showcase. Cakes have pink and white frosting, red and pink heart decorations, yellow and blue lettering. Each cake has a small blue Baskin Robbins sign on top. Reflective surfaces show mirrored images of the cakes and lights above.
Baskin-Robbins Ice Cream
A close-up shot of a Baskin-Robbins ice cream sundae in a branded cup, topped with whipped cream, a cherry, chocolate drizzle, nuts, and green mint ice cream. Two pink spoons are inserted. The background shows blurred interior seating and a person wearing a light blue shirt. A pink promotional card is partially visible on the table.
Quby Cone Promotion Display
A promotional stand featuring a Quby-themed ice cream cone with mint chocolate chip flavor in a waffle cone. The display includes cartoon characters, the price RM16.5, and text promoting exclusive Quby stickers with every purchase. A large cutout of a pink-haired Quby character holds a spoon branded 'BR'. Background is pink with partial lettering 'BR x QUBY' and 'Collect them all!' signage.
Ice Cream Display Case
A glass display case filled with various ice cream flavors in round containers. Some scoops are visible with spoons resting on top. Reflections of the interior lighting and possibly a red object (perhaps a ceiling fixture or sign) appear on the glass surface.
Frozen Dessert in Container
A blue-themed frozen dessert with star-shaped decorations and a glittery crescent moon sits inside a white foam container. A caution label warns not to touch dry ice with bare hands. Blue ribbons with 'Baskin Robbins' branding are partially visible below the container.
Interior of shopping mall food court
View from inside a food court with white tables and red chairs in foreground. In background, 'The Manhattan FISH MARKET' sign is visible on a restaurant facade. People are seated or standing near the counter area. Yellow and black floor markers indicate social distancing. A red wall with shelves to the right contains pink boxes.
Ice cream with nuts in a cup
A close-up shot of an ice cream dessert topped with chopped nuts served in a pink cup with a pink spoon. A brown paper bag is partially visible in the background. Below the cup, there's a receipt showing transaction details including price, total RM, and tax.
Baskin-Robbins Product Box
A pink and white branded product box with gold ribbon tied around it, featuring Baskin-Robbins logo and instructions on the lid. The box contains packaged items including a pink spoon and candy cane. It sits on a white table in an indoor setting with tiled walls and ambient lighting.
Baskin-Robbins Ice Cream
A close-up shot of a Baskin-Robbins ice cream sundae in a branded cup, topped with whipped cream, a cherry, chocolate drizzle, nuts, and green ice cream. Two pink spoons are inserted into the dessert. The background shows blurred interior elements including pink and blue branding.
Ice Cream Bowl
A close-up shot of a dessert bowl containing a scoop of dark chocolate ice cream resting atop a layer of green ice cream topped with chopped nuts. A pink spoon is inserted into the bowl. The setting appears to be indoors on a white surface, likely in a food establishment.
Cake Display Case
A glass display case filled with various cakes arranged on multiple shelves. Cakes are decorated with icing, chocolate pieces, waffle cones, heart-shaped toppings, and stars. Small signs with 'BR ROBINS' branding are placed on some cakes. The lighting is bright, reflecting off the glass surface.
Baskin Robbins Ice Cream Display
Red promotional stand with '31% OFF Handpacked' sale signage showing prices for pint (RM21.40), quart (RM38.00), and half gallon (RM72.50). Stacked pink Baskin Robbins ice cream containers are displayed on a counter. Background includes a digital screen showing colorful ice cream scoops and red-themed branding.
Baskin-Robbins Ice Cream Display
A display case showcasing Baskin-Robbins ice cream products wrapped in pink ribbon with star-shaped decorations. The ice cream is presented in a hexagonal box with branded signage. Price tags are visible on sticks, indicating flavors like 'Choc Chip' and 'World Class Chocolate'. Other cakes and desserts are partially visible around the main product.
Baskin-Robbins Quby Variety Pack Display
Two pink cardboard boxes with cartoon characters celebrating Chinese New Year. The top box says '六六大顺' (Gong Xi Fa Cai!) and the bottom says '恭喜发财' (Gong Xi Fa Cai!). Above them is a cardboard cutout sign reading 'Take home a Quby Variety Pack!' with a giraffe design. Background shows partial 'BR' logo and 'BERRY CHE' text on a wall.
Cake Display Case
A glass display case showcasing various decorated cakes with figurines and themed designs. Cakes include baby-themed, soccer-themed, heart-patterned, and jungle animal motifs. Each cake has a small sign with the 'Baskin BR' logo. The lighting reflects off the glass surface.
Baskin-Robbins Ice Cream Shop Interior
Interior view of a Baskin-Robbins ice cream shop with a counter featuring glass display cases filled with ice cream bars. The wall behind has multiple digital screens showing menu options and a 'HAPPY HOUR' promotion. Pink and white decor is prominent, including diamond-patterned tile on the counter front.
Ice Cream Cone Held in Hand
A person holds an ice cream cone with a waffle cone wrapper featuring purple and pink branding. The ice cream appears to be chocolate chip or Oreo flavor. In the background, another person is seen from behind wearing a scrunchie and a hoodie. The setting seems indoors, possibly inside an ice cream shop or similar establishment.
Cake Display in Showcase
A display case with assorted ice cream-flavored cakes topped with star-shaped decorations and a pink ribbon bow. A small price tag is visible on the right side of the cake stand.