Anisa Murni
I love the service from staff name Tirah.. Thank you for having me with good attitude. I recommend this staff. Thankyou tirah, I wish the best for you in future. Love you
Switch
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Switch at AEON MALL Bukit Mertajam
Location: Lot S41,2nd Floor, AEON Mall, Jalan Rozhan, 14000 Bukit Mertajam, Penang, Malaysia
AEON MALL Bukit Mertajam
Switch operates an Apple-authorised reseller outlet at Lot S41 on the second floor of AEON Mall Bukit Mertajam, at Persiaran Cascades 5 in Bandar Cassia, Seberang Perai. The chain, managed by Machines and part of the Apple premium reseller network in Malaysia, provides a retail experience centred on Apple products and accessories. The AEON Bukit Mertajam branch extends Switch's presence to the mainland side of Penang.
The store carries the current iPhone, iPad, Mac, Apple Watch, and AirPods lineups, with display units available for hands-on testing. Staff provide product advice, AppleCare+ enrolment, and setup assistance for new devices. The accessory wall stocks cases, chargers, and peripherals from Apple and third-party Made for iPhone partners. Trade-in programmes for older iPhones and iPads are facilitated on-site.
Open daily from 10am to 10pm, the second-floor outlet is accessible via the central escalator near the main entrance. AEON Bukit Mertajam provides surface and basement parking. The store also handles warranty-service intake for Apple products, with repairs carried out at authorised service centres.
The store carries the current iPhone, iPad, Mac, Apple Watch, and AirPods lineups, with display units available for hands-on testing. Staff provide product advice, AppleCare+ enrolment, and setup assistance for new devices. The accessory wall stocks cases, chargers, and peripherals from Apple and third-party Made for iPhone partners. Trade-in programmes for older iPhones and iPads are facilitated on-site.
Open daily from 10am to 10pm, the second-floor outlet is accessible via the central escalator near the main entrance. AEON Bukit Mertajam provides surface and basement parking. The store also handles warranty-service intake for Apple products, with repairs carried out at authorised service centres.
+60 4-548 5761
Lot S41,2nd Floor, AEON Mall, Jalan Rozhan, 14000 Bukit Mertajam, Penang, Malaysia
AEON MALL Bukit Mertajam
Operating Hours
Open Now
Closes at 10 pm (in 4h 39m)
Monday
10 am–10 pm Tuesday
10 am–10 pm Wednesday
10 am–10 pm Thursday (Today)
10 am–10 pm Friday
10 am–10 pm Saturday
10 am–10 pm Sunday
10 am–10 pm Overall Rating
4.6 / 5
Based on 641 Google reviews
Negative Reviews
No negative reviews yet.
Positive Reviews
Khor Kai Shin
Served by dhaniah and she was so friendly and nice and keep reminding me about small things 🩷🩷🩷 …
Gengatharan Purshothaman
I am extremely pleased with this store. The service was very efficient. I walked in, bought the Macbook Air, and completed the entire process in just 15 minutes. I greatly appreciate and thank Ms. Eqin or Ekin, the staff member who assisted …
grace liew
Went to Switch Aeon Alma to get my new Hp and was assisted by Mr Faiz who are very helpful and patient with all my questions..appreciated his help and would recommend those buying to look for him
surin loi
Had a super pleasant experience buying my Apple Watch with Faiz on 9Jan! I would like to compliment Faiz for his excellent service. He is very friendly, approachable, and patient in answering all my questions. His professionalism really made my experience smooth and pleasant. Highly recommended!
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Photo Gallery
Switch
Switch Store Entrance
View from outside or doorway looking into a brightly lit electronics store with 'Switch' logo on black sign above entrance. Interior features display tables, shelves, and customers browsing. Red ribbon barriers and social distancing signs are visible at the entrance.
iPad Pro 13-inch display in store
An iPad Pro 13-inch device with a keyboard attached is displayed on a white table, showing pricing details (RM 5,999.00) and configuration options. A stylus rests above the tablet. Printed materials are partially visible to the right.
iPhone Display at Retail Outlet
A hand holds a dark blue iPhone 17 Pro with a white coiled cable attached to its back, featuring a circular mounting device. In the background, another phone screen displays 'Meet iPhone 17 Pro Max' and promotional text. A price tag or information card is partially visible below, indicating 'iPhone 17 Pro'. The setting appears to be an indoor retail display area.
Mall Interior View
Interior of a shopping mall with polished tile floors, glass railings, and multiple storefronts including 'Switch' and 'DAISO'. Promotional posters are visible on stands advertising 'Gran Turismo' and Starbucks vouchers. The ceiling has curved lighting fixtures.
Store Interior Display
A white table with multiple smartphones, including a blue iPhone in its box, a charging phone, and accessories like a magnetic charger and a laptop. A person's hand interacts with the devices. The setting appears to be an electronics store or showroom.
Apple Store Interior
Interior view of an Apple store with shelves displaying product packaging, a central display screen showing Mac advertisement, and a counter with small devices like fans and air purifiers. A staff member in green is seated at the counter. The environment has bright lighting and modern design elements.
Interior Display
A minimalist interior with a white wall featuring a large framed poster of two iPhone camera modules (blue and orange). Below, a white display stand holds a printed material with credit card information and payment options. The floor is light wood laminate.
iPhone 17 PRO display at Switch store
Interior view of a tech retail counter with Apple iPhone 17 Pro signage on a black backdrop. A staff member wearing a hijab is seated behind a white desk with an Apple monitor. Two customers are interacting near the counter. In front, there's a display table with various Apple products including a HomePod and promotional materials. The 'Switch' logo appears on a beige panel to the right indicating 'Authorized Reseller'. No menu or exterior storefront visible.
iPad Display Setup
An iPad Air (11-inch model) is displayed on a white stand with a connected keyboard and stylus. The screen shows the home screen with various app icons and widgets. A printed specification sheet comparing iPad Air and iPad A16 models is placed beside it, detailing features and pricing in Malaysian Ringgit.
Apple Store Display
Interior view of a retail store showcasing iPhone 17 Pro and Pro Max models on display stands with informational cards. Multiple phones are arranged in a row on white tables with coiled charging cables. Background shows additional tech products like laptops and desktops, along with shelving units. The floor is light wood, walls are neutral tones. No exterior or storefront elements present.
Store Interior Display
A white table with various tech products including an iPhone box, a phone screen protector labeled 'RADIXGLASS', a black shopping bag, and scattered promotional cards. A hand is interacting with a device on a textured mat. In the background, shelves hold boxed electronics like 'SAFE' and 'BRAIN'. The setting appears to be a retail store interior with light wood flooring and modern furniture.
Shopping Mall Interior View
Multi-level shopping mall interior with glass railings and a large black wall sign indicating an upcoming Apple store opening in June 2023. Visible storefronts include a MINISO shop on the right level. A person walks on the upper floor. The ceiling features circular lighting design with embedded fixtures.
Tabletop with Apple Products
A white table holds a black tote bag with 'Switch' logo, an Apple Pencil in its box, and the packaging of an iPad showing colorful abstract design. A smartphone rests on another black bag nearby. The setting appears to be indoors, possibly a retail or display environment.
Apple Tablet Box
A white Apple product box with a tablet screen displayed on top showing colorful abstract wallpaper. The Apple logo is visible on the front of the box. The setting appears to be an indoor retail or display area with a person's hand partially visible in the background and cables on the table.
Two individuals in Apple store interior
Two men posing for a photo inside a modern retail space with white walls, light wood flooring, and bright ceiling lighting. A large screen displaying iPhone models is mounted on the wall behind them. Shelves with boxed products are visible to the right. One man wears a lanyard, suggesting staff or employee role.
Switch logo on device
A close-up of a white 'Switch' logo on a dark surface, likely part of an electronic device or product casing. The logo is stylized with a small circular design above the letter 'i'. To the right, partially visible text reads 'DRILL CLEVER COMPUTERS'. No storefront, menu, or other business signage is visible.
iPhone 17 Pro Display Box
A white Apple product box with the blue Apple logo sits on a white table. In the background, a promotional poster features an iPhone 17 Pro camera module and 'iPhone 17 PRO' text. A person wearing a dark shirt is partially visible behind the box. Another smartphone lies on the table to the right.
Interior of electronics store
Modern retail space with white walls, wooden flooring, and bright lighting. A customer in a green sleeve interacts with payment terminals on a counter. Displayed products include Apple HomePod, a fan, and a transparent dome device. In the background, customers browse near a large screen showing smartphone camera designs. A fire extinguisher is mounted on the wall. No signage or storefront facade is visible.
iPhone Display at Retail Outlet
A hand holds an orange iPhone 17 Pro Max with a white coiled charging cable attached to its back. In the background, promotional materials are visible including a sign titled 'How to participate?' with QR code and payment logos (e.g., UOB, Cimb, PayM). A label below identifies the phone as 'iPhone 17 Pro Max'. The setting appears to be an indoor retail display area.
Product Display Area
A person is handling a product box while a smartphone rests on a textured mat on a white counter. Nearby, an open box contains coiled cables. The setting appears to be an indoor retail or service environment with minimal background elements.
Switch Shop Interior
A black tote bag with 'Switch' logo is held up in a retail store interior. Shelves display electronic products like Marshall speakers. In the background, there are shelves with product boxes, a glass dome cover over an item, and a screen showing multiple video thumbnails. The environment appears modern and organized.
Apple Authorized Reseller Store Interior
Interior view of a modern retail space with white walls, wooden flooring, and a reception desk. A large promotional display for iPhone 17 Pro is mounted on the wall, showing three color variants. An employee wearing a hijab sits behind the counter with Apple-branded computers. To the right, a sign reads 'Switch' and identifies it as an 'Apple Authorized Reseller'. The lighting is bright and contemporary.
Black tote bag with 'Switch' logo
A black fabric tote bag with the word 'Switch' embroidered in white script on the front. The bag is open, revealing a smartphone inside. The background shows a wooden floor and part of a person's leg wearing dark pants. No shop signage or storefront is visible.
iPhone and branded material
A close-up shot of a purple iPhone resting on a black textured surface with the word 'Switch' written in white cursive script. The phone's rear camera module and Apple logo are visible.
Interior Display
Person wearing navy t-shirt with 'STARRU SKY' and cartoon graphics stands beside a black fabric bag on a white table. A smartphone rests nearby. The setting appears to be an indoor retail or display space with light wood flooring and minimalist decor.
Apple Store Interior
A person sits at a white display table holding an unboxed iPhone 17 Pro and its accessories. The background shows Apple product displays with 'iPhone 17 PRO' signage on a wall. Other shoppers are visible in the distance. The environment is brightly lit, modern, and organized with branded merchandise and promotional materials.
Product Packaging on Surface
A white box with an image of wireless earbuds rests on a black textured bag with embroidered lettering. In the background, part of a packaged item labeled 'Labs' is visible. The setting appears to be indoors on a plain white surface.
Store Interior Scene
A man wearing a 'Switcher' lanyard stands at a counter with electronics on display, including boxed phones and accessories. A young girl is in the background near shelves holding headphones and other tech products. A TV screen above shows the Apple TV app interface with 'Severance' displayed. The setting appears to be an electronics or retail store interior.
Apple Store Interior
Inside an Apple store with staff assisting customers. A man in a navy shirt points to a smartphone on the table while speaking to a woman wearing a floral hijab. In the background, another employee works at a counter near a display screen showing 'Discover why you'll love Mac.' A no-smoking sign is visible on the wall.
Apple Store Interior
Interior of a modern Apple store with white walls and ceiling lights. Customers are at a counter near an iPhone 16 display screen. A sign reads 'Swtich' and 'Apple Authorized Reseller'. One person wears a pink headscarf in the foreground.
Customer examining iPhone in store
A man wearing a black face mask and layered clothing (white shirt over striped top) is holding an unboxed iPhone on a white counter inside a retail environment. The phone's box with 'iPhone' branding is visible nearby. Background shows interior lighting, ceiling fixtures, and another person in the distance at a display table. No shop front or menu elements are present.
iPhone Box Held in Hand
A person holds a white box featuring an image of an orange iPhone with triple-camera system and Apple logo on the back. The setting appears to be indoors on a gray surface with a black bag nearby.
Interior of retail store
Two individuals posing inside a brightly lit retail space with modern lighting and minimalist design. One person wears a lanyard with 'Switch' branding; the other carries a branded shopping bag. Background shows display tables and product shelves.
iPhone Box on Display
An unopened iPhone box with a gold-colored phone image printed on the lid rests on a dark gray surface. A bright green cloth with pink trim is nearby. The setting appears to be an indoor retail or display environment.
iPhone in Box
Orange iPhone model displayed inside its original white packaging, resting on a textured gray mesh mat on a white surface.
iPhone in Box
A gold-colored iPhone rests on a white stand inside its packaging, placed on a perforated surface. The phone's back features the Apple logo and triple-camera system. A partial green wallet is visible to the left.
Apple Store Interior
Modern minimalist interior with white walls, light wood flooring, and recessed ceiling lighting. A reception desk displays Apple products including iMacs and a large screen showing iPhone Pro models. Staff members are present behind the counter. A fire extinguisher is mounted on the left wall.
Store Interior Scene
A woman wearing a hijab and glasses is examining an item at a counter in what appears to be an electronics or accessories store. The counter displays various phone cases, chargers, and boxed products. Shelves behind hold neatly arranged merchandise including headphones and other tech accessories. A television screen mounted on the wall shows a landscape image. Another person is partially visible holding a smartphone. The environment suggests a modern retail setting with clean, minimalist design.
Apple Store Interior
Modern retail space with light wood flooring, white walls, and recessed lighting. A large digital display shows 'iPhone Air' with an image of a hand holding the device. Below are product displays on dark gray counters with iMac screens showing 'Love iPhone?' message. Several tablets are arranged on tables to the right.
Two individuals in Apple store interior
Two men stand inside an Apple retail store holding boxed smartphones. Behind them, shelves display Apple products including Macs and accessories. A large screen shows a Mac desktop interface with the 'Mac' logo above it.
Unboxed Electronics Items
A collection of unopened product boxes on a dark mat placed on a white surface. Visible items include an orange iPhone box, a Belkin dual wall charger in green packaging, a white magnetic charging pad box, and a UNIQ branded phone case box with a transparent design. The background includes a textured beige placemat and part of a white table or counter.
Mac Account Creation Screen
A laptop screen displaying the 'Create a Mac Account' setup interface with options to set a username (sindi claudia tarigan), password, hint, and an option to allow password reset via Apple Account. The keyboard is visible below the screen.
Hand Holding iPhone with Case
A person holds a smartphone with a clear protective case featuring a white MagSafe ring on the back. The phone has a triple-camera system in the top-left corner. In the background, there is a black fabric bag and a green microfiber cloth on a white surface. A partial view of a branded strap or lanyard is visible at the bottom right.
