Razak AL
I’ve had an extremely disappointing experience with this shop at Queensbay Mall, not just once, but THREE separate times over the past two years. Every visit has been frustrating, and the service has never improved. …
Location: 2 F - 113 A, Persiaran Bayan Indah, 11900 Bayan Lepas, Pulau Pinang, Malaysia
Queensbay Mall
Based on 1311 Google reviews
Razak AL
I’ve had an extremely disappointing experience with this shop at Queensbay Mall, not just once, but THREE separate times over the past two years. Every visit has been frustrating, and the service has never improved. …
shikai foo
I have never experienced such terrible service in any retail shop before. This outlet at Queensbay Mall is an absolute joke. …
Shera Gila
Had a great experience at Switch Queensbay Mall thanks to Arvin! Grab my new Ip16 pro max😍. He assisted us in a very friendly and professional manner. The whole process was smooth, fast, and hassle-free. He explained everything clearly and …
Nur Husna Adnan
Sangat berpuas hati dengan servis dari irah. Tak lupa jugak ms Dira dan mr harris dari Maxis. Very helpful, well explained about the product and attentive to the customers need❤️ Thank you for making our experience at Switch so enjoyable 👏🏻 …
Switch Apple Premium Partner
Switch Computer Store Entrance
Storefront with illuminated 'Switch' logo on black sign above entrance; interior visible showing white display tables, staff at counter, MacBook Air 13 signage, and customers browsing. Shop front includes glass doors and polished floor tiles.
Switch Store Entrance
Storefront with illuminated 'Switch' logo above entrance; Apple Premium Reseller sign on left side; glass doors leading into brightly lit interior with customers inside; polished floor reflecting lights.
Apple Store Interior
Modern retail space with white display tables, laptops, tablets, and iMacs on sale tables. Customers browse products; one person holds a yellow balloon. Large digital screens show product demos like 'iPad Air'. Clean lighting, minimalist design, and open layout. Staff are present but not prominently featured.
Apple Store Interior
Interior view of an Apple store featuring a white counter with two iMac displays. Behind the counter is a large promotional poster for iPhone 12 Pro showing the phone's camera module against a dark background. The floor is wooden, ceiling has recessed lighting, and walls are plain white. No staff or food items visible.
Apple Store Interior
Interior of an Apple store with customers browsing iPhones 11 Pro and iPhone 11 displays. Staff assist visitors at white counter stations. Promotional signage on walls features phone models. Bright lighting and wooden flooring. A 'KELUAR' exit sign is visible in the upper right corner.
iPad Display at Retail Counter
An iPad in its white box sits on a light wood-grain counter with a person's hands gently touching the device's edge. In the background, other customers and staff are present near a white service counter with tablets placed on it. A staff member wearing a lanyard is partially visible. The setting appears to be an electronics retail environment.
Store Interior Display
Interior shot of a retail store showcasing Beats Studio Buds on display stands with informational placard. Customers are present in the background browsing products. The environment appears modern and well-lit with product-focused presentation.
iPad Display in Store
An iPad with keyboard attached is displayed on a light wood table inside a retail store. The screen shows the iPad welcome screen with colorful abstract graphics. A stylus rests on top of the tablet, connected by wires to the device. In the background, another tablet is mounted upright in a stand. Printed materials and product packaging are visible nearby. The setting appears to be an electronics or Apple product display area.
Shopping Mall Corridor
View of a brightly lit shopping mall corridor with reflective tiled floors. A glass storefront on the left shows interior activity including shoppers and staff; one person pushes a stroller. The entrance to the store has a black facade with illuminated signage. Several people are walking along the corridor, some carrying bags. A red object is partially visible in the foreground right.
Three individuals in a retail store
Three people pose together inside a modern, minimalist retail space with white walls and shelves displaying products. One person holds a small box, another gestures toward the camera, and the third gives a thumbs-up. A table in front has a black bag and printed materials on it. The lighting is bright and artificial, with LED strips overhead.
Inside a retail store
A person holds up a black shopping bag with the word 'Switch' embroidered on it. In the background, a staff member works at a counter, surrounded by shelves displaying various phone accessories in multiple colors. The setting appears to be an electronics or mobile accessory store interior.
Laptop Display in Store
Multiple MacBook Air laptops displayed on a white counter with price tags. One laptop shows an open spreadsheet application on its screen. The background includes colorful display panels above the laptops. The floor is wooden, and the store interior has bright lighting.
Store Interior Display
Interior of a tech retail space with product displays on walls, including tablets, laptops, and accessories in organized shelves. A large screen shows promotional content: 'Your business. Super powered.' with images of devices. A fire extinguisher is mounted on the wall to the left. The floor has dark tiles and lighting fixtures are installed overhead.
Store Interior
Modern retail space with white display tables, shelves stocked with products, and bright linear ceiling lights. Glass partitions are visible in the background. No signage or exterior elements present.
Phone Setup Display
Two smartphones on a light wood table; one in a pink case with setup screen showing 'Visual Intelligence with Camera Control', the other displaying 'Finish on New iPhone'. A hand points at the first phone's screen. Nearby are open product boxes, black fabric pouches, and printed materials. No shop front or menu visible.
iPhone and USB-C Power Adapter Packaging
Two Apple product boxes placed on a black mat atop a light wood table: one containing an iPhone (back view with camera array visible) in its retail box, the other a USB-C 20W power adapter box. No shop front or menu is present.
Staff with iPad mini box
A person wearing a navy shirt and red lanyard stands beside a wooden table holding a black bag and an unopened white box labeled 'iPad mini'. The background features orange and grey walls.
iPhone 16 Display in Store
Interior shot of Apple store with large promotional wall display featuring iPhone 16 models in gold, blue, and white. Two individuals are present: one standing behind counter wearing staff lanyard, another seated at counter making peace sign. Counter has branded bags and devices on display. Modern lighting and minimalist design.
Staff ID and Trade-In Sign
A person wearing a dark blue shirt holds a black Switch employee badge with the name 'WEI SHEN' and a red circular sign that says 'Trade In? Ask Me!' attached to it. The individual also wears a beaded bracelet on their left wrist and has a pen clipped to their lanyard.
Apple Store Display
Multiple iPhones on white stands with charging cables, surrounded by red velvet rope barriers. One phone displays Apple logo animation; another shows a 'New iPhone 15' screen. Information cards are placed in front of the phones.
iPhone 17 Packaging
Two boxed iPhone products on a wooden surface: one containing an iPhone 17 in green with dual-camera system, the other a clear magnetic case for iPhone 17. Both boxes rest atop a black fabric bag with 'Spirit' embroidered on it.
Apple Store Interior
Modern retail space with white display tables, glass walls, and product shelves. Customers browse devices; one person interacts at a service counter. Bright LED lighting and minimalist design dominate the ambience.
iPhone in Box
A hand holds a white box with the back of a dark blue iPhone 13 visible through the window cutout. The phone's dual-camera system and Apple logo are clearly shown. The background is a textured beige wall.
Customer holding iPhone in store
A person holds a new iPhone in its retail box, showing the back with dual-camera system and Apple logo. The setting appears to be an Apple Store interior with a wooden table, black bag, and staff working at a counter in the background.
Switch Store Interior
Interior view of a modern electronics store with white tiled floors reflecting overhead lights. Customers browse products displayed on tables under bright lighting. A large illuminated 'Switch' sign is centered above the display area. The space appears clean and spacious with minimalistic design.
Store Interior Display
Interior view of a retail store with shelves stocked with phone accessories and cases. A central counter displays various products including lamps, power banks, and protective covers. The walls are lined with organized product racks under bright lighting. The floor is wooden, and the overall ambiance is clean and modern.
Laptop Display in Store
A MacBook Pro (14-inch) is open on a wooden display table with its screen showing a macOS interface. Two other laptops are displayed behind it. Price tags for the laptop are visible on the table. In the background, shelves hold packaged accessories. The setting appears to be an Apple store or electronics retail environment.
Storefront with Closed Roll-Up Door
A closed storefront with a transparent roll-up door, featuring the word 'Switch' in cursive script on a black sign above the entrance. The floor is tiled and reflective, with recessed ceiling lights. To the right, an adjacent glass-walled store displays an Apple logo.
Apple Store Interior
Modern retail space with light wood flooring, white display tables, gray shelving units stocked with accessories, and Apple product displays including an iMac at the counter and a large iPhone poster on the wall. The environment is clean, well-lit, and organized.
Shopping Mall Interior with Apple Store
Modern interior of a shopping mall featuring a glass-walled Apple store with promotional signage advertising the iPhone 15e. Customers are seen inside browsing products at display tables. The floor is polished tile reflecting overhead lights. A 'Safal' sign is visible on a storefront to the left.
Store Interior with iPhone Display
Interior view of a tech store with staff attending to customers at a counter. A large promotional poster featuring iPhones is mounted on the wall behind the counter. Various devices including smartphones, smartwatches, and accessories are displayed on the counter surface. Staff members wear branded attire; one has 'Switcher' printed on their shirt. The environment appears clean and modern with light-colored wooden counters.
Apple Store Interior
Interior of a modern Apple store with bright lighting, white walls, and a large promotional screen displaying iPhone 16 models. Staff members are present at a counter with Apple-branded devices. A tablet is visible in the foreground on a wooden table.
Retail Display of Tablets
Multiple iPads on a white circular display table with price signage. One sign reads 'iPad Pro RM 120'. Devices are mounted on stands or keyboards. Background shows partial view of customers and wooden flooring.
Store Interior Scene
Inside a modern retail store with bright lighting and white walls. A female staff member wearing a red lanyard is handling products on a wooden counter. Several customers are gathered nearby, examining devices. Shelves display various electronic products in the background. The ambiance suggests a tech-focused retail environment.
Apple Store Interior
Employee smiling at counter with iPhone 16 promotional display behind. Apple monitor and product box on desk. Promotional sign for 'BIG30 GIVEAWAY' visible.
iPhone Box
A white iPhone box with the back of an iPhone 11 visible through a cutout in the lid. The Apple logo is centered on the phone's back, and the dual-camera system is visible in the top-left corner. The word 'iPhone' is printed on the side of the box. The box rests on a black textured surface, possibly a mat or cloth, with part of another object visible at the top left.
Interior of a restaurant
A hand holding an orange phone with a magnetic ring holder, taken inside a restaurant. The background shows red metal chairs, potted plants, and a wall mural depicting food dishes on a red and yellow background. Lighting includes overhead lamps and recessed lights. Tables and black chairs are visible in the distance.
Apple Store Interior
Interior of a modern Apple store with white display tables, customers browsing products, staff assisting at counter, large digital screen showing MacBook Neo advertisement, bright overhead lighting, and promotional signage on walls.
iPhone Products on Display
Two Apple product boxes are placed on a light wood-grain surface: one containing an iPhone 17 Pro Max in its original packaging, the other holding a brown silicone case for the same model. In the background, there is a wooden box with a cutout revealing electrical outlets and cables. The setting appears to be an indoor retail or display environment.
Product Packaging and Devices
A white box labeled 'UNIQ' and 'Claro', indicating a keyboard protector for MacBook Air 13". Adjacent to it is a tablet with a black screen resting on a wooden surface. A pen lies nearby. The foreground shows a large white object, possibly another product box or paper.
iPhone Display Area
Multiple iPhones on display stands with charging cables and price tags on a white table. A person holds an iPhone in their hand while another person rests their hand on the table. Printed materials are present but not clearly legible.
iPad Unboxing Setup
An iPad is shown on a wooden surface with its white Apple packaging box nearby. The screen displays the email setup interface for creating an Apple ID. No storefront or exterior signage is visible.
Apple Store Interior Display
Modern minimalist interior with white display tables showcasing Apple products: an iMac on the left, two iPads on the right, and a large abstract mural above depicting a green spiral pattern. The floor is light wood, walls are white, and lighting is bright and even.
Store Interior Setup
A person wearing a blue shirt with 'Switch' logo and red lanyard sits at a light wood table. Several iPhones in their boxes are displayed along with accessories like chargers and a black power bank. The setting appears to be an Apple product display or service area inside a retail shop.
Apple Store Interior
Interior view of a modern retail space with light wood-grain tables displaying Apple products including iPhone boxes, chargers, and phones. Customers are seen interacting with staff at a white service counter. A black mat with "AMAZINGTHING" is on the table. The environment appears clean, organized, and customer-focused.
Inside Apple Store
Two individuals pose with a tablet combo touch box in an Apple store interior. A young boy stands nearby. Shelves display various phone models behind them. The environment is bright with modern lighting and white walls.
Hand holding phone box and branded bag
A person holds a black tote bag with "Switch" embroidered on it, alongside an orange iPhone box. The setting appears to be indoors on tiled flooring, suggesting a retail or service environment.
Apple Store Interior
Modern retail space with wooden flooring, white walls, and gray display counters. Shelves on left hold packaged accessories. Large Apple Watch promotional poster on wall. Glass storefront in background shows Apple logo sign. A customer is seated at a counter. Lighting includes recessed ceiling lights and track fixtures.
Inside a retail store
A person wearing a hijab walks through the store holding a tablet, while another hand holds a black shopping bag with 'Switch' embroidered on it. The background shows product displays and a digital screen showing part of a slogan. The environment is modern and well-lit.
Store Interior
Modern electronics store interior with white walls, wooden flooring, and bright lighting. Customers browse products near display counters; security gates are positioned at the entrance. Shelves hold various devices in background. A large abstract artwork hangs on the wall. No signage or logo is visible on building facade.
Apple Store Interior
Interior view of a modern Apple store with white counters, staff wearing masks, and customers interacting at service desks. A large screen displays 'iPhone PRO' above an iMac showing 'PRESS any'. The environment is clean, bright, and tech-focused.
Store Interior Display
Modern retail space with white shelving units displaying audio products including headphones, speakers, and HomePods. A large screen above the display shows 'HomePod' branding. The floor is light wood-toned, walls are minimalist white, and lighting is recessed and LED-based. A fire extinguisher is mounted on a red base in the corner.
iPhone X Display and Price Tag
An iPhone X is displayed on a stand with its screen showing message bubbles. Next to it is a transparent price tag listing the phone's features and starting price of RM5,149. The setup appears in a retail environment with a white surface and cables connected to the device.
iPhone Unboxing Setup
Two smartphones on a black tote bag with charging cables, an open iPhone box, and a wireless charger box on a light wood table.
Interior of electronics store
Two men seated at a white table inside a modern retail space with shelves displaying phone cases in the background. One man wears a lanyard and appears to be an employee. The environment has bright lighting and wooden flooring.